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At Shalem

We are seeking a Business and Systems Lead to steward our financial resources, strengthen our business systems, and improve the processes that enable our community to operate effectively and sustainably.

Working closely with the Executive Director and department leads, you will combine sound financial management with practical problem-solving and a commitment to continual improvement.

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Key Responsibilities

• Oversee financial operations, including accounting, payroll, resident billing, accounts payable and receivable, reconciliations, and financial reporting.
• Lead budgeting, forecasting, and longer-term financial planning in collaboration with the Executive Director.
• Monitor financial performance, cash flow, reserves, and risks to support responsible decision-making and sustainability.
• Maintain effective financial controls, accurate records, and clear procedures.
• Lead the evaluation, implementation, and improvement of business software, technology, and administrative systems.
• Work with department leads to simplify processes, reduce duplication, and strengthen coordination across the organization.
• Provide guidance and oversight to administrative support staff.
• Identify opportunities for improvement and help build an organizational culture of learning and effective stewardship.

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What You Bring

• A diploma or degree in accounting or a related field.
• At least five years of full-cycle accounting and financial management experience.
• Strong knowledge of budgeting, financial reporting, controls, and analysis.
• Proficiency with accounting software, spreadsheets, and Microsoft 365.
• Experience improving systems, processes, or administrative practices.
• Strong analytical, organizational, communication, and problem-solving skills.
• Integrity, sound judgment, discretion, and the ability to work collaboratively and guide others.

Experience in a nonprofit, community-based,or senior living organization is an asset.

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Join Our Community

At Shalem, our work is grounded in Passion, Grace, and Integrity. We value thoughtful leadership, collaboration, and finding better ways to support the people who call Shalem home.

If you are interested in bringing your financial expertise and systems-thinking to a purpose-driven community, we would welcome your application.

To apply: Submit your résumé and cover letter to dorothy@shalem.ca.

Applications will be accepted until asuitable candidate is found.

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Position Overview

Resident Care Attendants provide flexible support across a variety of departments including:

• Front Desk Reception & Hospitality
• Resident Care & Family Support
• Dining & Food Services
• Recreation & Wellness

While responsibilities may vary depending on the area being supported during a shift, the heart of the role remains the same: contributing to a warm, welcoming, safe, and supportive community where residents feel known, valued, and cared for.

Here are some examples of what an RCA shift may include:

• Greeting residents and visitors at the front desk and assisting with questions or directions
• Answering phones and supporting basic administrative communication
• Serving coffee, snacks, or meals in the dining room and assisting residents during mealtimes
• Walking alongside a resident to an activity or wellness appointment
• Helping set up recreation programs, events, or social gatherings
• Creating posters, signs, or simple promotional materials for community events and activities using creativity and attention to visual detail
• Checking in with residents throughout the day and notifying team members of concerns or changes
• Supporting families with general questions and helping them feel welcomed in the community
  Working alongside care, dining, housekeeping, recreation, and leadership teams to support daily operations

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What You Will Bring

We are seeking individuals who demonstrate:

• A genuine care and respect for older adults
• Strong interpersonal and communication skills
• Flexibility and willingness to support different departments
• A calm, positive, and team-oriented approach
• Initiative and attentiveness to resident needs
• Professionalism and confidentiality in all interactions

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Qualifications & Experience

• Previous experience working in a senior living environment is required
• Health Care Aide (HCA) certification is considered an asset
• Experience in hospitality, recreation, dining services, or community support is an asset
• Computer literacy, including proficiency with Microsoft Office applications (Word, Outlook, Excel) and the ability to learn new software systems
• Comfortable working in a fast-paced and collaborative environment
• Ability to adapt to changing priorities and tasks

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Schedule & Availability

• Minimum guaranteed hours: 16 hours per week
• Must be available to work a variety of shifts, including:
  • Days
  • Evenings
  • Weekends
  • Night shifts

Additional hours may be available based on operational needs.

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Why Work at Shalem?

At Shalem, we believe care is more than completing tasks — it is about creating meaningful human experiences. Our team works together to build a culture of dignity, compassion, collaboration, and belonging for both residents and staff.

If you are someone who enjoys variety, values relationships, and wants to make a meaningful difference in the lives of seniors, we would love to hear from you.

To apply, please submit your resume and cover letter to serve@shalem.ca