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At Shalem

Position Overview

Resident Care Attendants provide flexible support across a variety of departments including:

• Front Desk Reception & Hospitality
• Resident Care & Family Support
• Dining & Food Services
• Recreation & Wellness

While responsibilities may vary depending on the area being supported during a shift, the heart of the role remains the same: contributing to a warm, welcoming, safe, and supportive community where residents feel known, valued, and cared for.

Here are some examples of what an RCA shift may include:

• Greeting residents and visitors at the front desk and assisting with questions or directions
• Answering phones and supporting basic administrative communication
• Serving coffee, snacks, or meals in the dining room and assisting residents during mealtimes
• Walking alongside a resident to an activity or wellness appointment
• Helping set up recreation programs, events, or social gatherings
• Creating posters, signs, or simple promotional materials for community events and activities using creativity and attention to visual detail
• Checking in with residents throughout the day and notifying team members of concerns or changes
• Supporting families with general questions and helping them feel welcomed in the community
  Working alongside care, dining, housekeeping, recreation, and leadership teams to support daily operations

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What You Will Bring

We are seeking individuals who demonstrate:

• A genuine care and respect for older adults
• Strong interpersonal and communication skills
• Flexibility and willingness to support different departments
• A calm, positive, and team-oriented approach
• Initiative and attentiveness to resident needs
• Professionalism and confidentiality in all interactions

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Qualifications & Experience

• Previous experience working in a senior living environment is required
• Health Care Aide (HCA) certification is considered an asset
• Experience in hospitality, recreation, dining services, or community support is an asset
• Computer literacy, including proficiency with Microsoft Office applications (Word, Outlook, Excel) and the ability to learn new software systems
• Comfortable working in a fast-paced and collaborative environment
• Ability to adapt to changing priorities and tasks

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Schedule & Availability

• Minimum guaranteed hours: 16 hours per week
• Must be available to work a variety of shifts, including:
  • Days
  • Evenings
  • Weekends
  • Night shifts

Additional hours may be available based on operational needs.

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Why Work at Shalem?

At Shalem, we believe care is more than completing tasks — it is about creating meaningful human experiences. Our team works together to build a culture of dignity, compassion, collaboration, and belonging for both residents and staff.

If you are someone who enjoys variety, values relationships, and wants to make a meaningful difference in the lives of seniors, we would love to hear from you.

To apply, please submit your resume and cover letter to serve@shalem.ca